Introduction
I recently participated in a Scrum development discussion thread on Yahoo Groups where one member new to Scrum asked the following: "Our burndown chart's remaining work line always goes up. As a Scrum Master, what do I have to do to make it go down?" This question, surprisingly, generated a lot of response from the community. I found it puzzling to see how adamant some were to introduce solutions to get the remaining work line to go below the estimated work line.
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