As a Scrum evangelist, I often talk to groups about Scrum. I want each talk and each course to be better than the last one. The best source for feedback is the audience, but usually audience feedback is limited to a multiple choice feedback form. You get a report card, but nothing to build on. I now collect feedback from the participants using a feedback form inspired by Scrum’s Heartbeat Retrospective. This provides useful information and enables continuous improvement as a speaker.
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